Effective Date: 01 October 2024
At Vanito (PTY) LTD (“Vanito”, “we”, “us”, or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of personal information from users of our website and services:
- Contact Information: Name, email address, phone number, company name, and any information provided via forms (e.g., quote requests).
- Technical Data: IP address, browser type, device type, and other information collected through cookies or tracking technologies.
- Usage Data: Information about your interactions with our website (e.g., pages visited, actions taken).
- Service-Related Information: Details you provide related to transport services, such as origin and destination countries, cargo type, and preferences.
2. How We Use Your Information
We use your personal information to:
- Provide and improve our services, including processing quote requests and responding to inquiries.
- Communicate with you, including sending confirmation emails, updates, or marketing communications (with your consent).
- Analyze website usage to enhance user experience and improve website performance.
- Comply with legal obligations and protect our legal rights.
3. Sharing of Your Information
We may share your personal information with:
- Service Providers: Third-party companies that help us operate our website, provide services, and process payments (e.g., hosting providers, payment processors).
- Legal Authorities: When required by law or to protect our legal rights, we may disclose personal information to authorities or legal advisors.
We will never sell your personal data to third parties.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Using secure servers.
- Encrypting sensitive data.
- Implementing firewalls and monitoring for potential security breaches.
Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once your data is no longer needed, it will be securely deleted.
6. Your Rights
You have the following rights concerning your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data where legally permissible.
- Objection: Object to certain processing activities, such as marketing communications.
- Data Portability: Request to receive your personal data in a commonly used format.
To exercise these rights, please contact us at robert@vanito.co.za.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:
- Understand user behavior and improve website functionality.
- Remember your preferences and settings for future visits.
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.
8. Marketing Communications
With your consent, we may send you marketing communications about our services, promotions, and updates. You can opt-out of these communications at any time by following the unsubscribe link in the email or by contacting us at robert@vanito.co.za.
9. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than your own. We ensure that appropriate safeguards are in place to protect your data during such transfers.
10. Privacy of Children
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that we have collected data from a minor, please contact us, and we will take steps to delete the information.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date at the top will be updated. We encourage you to review this policy periodically to stay informed about how we protect your data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Vanito (PTY) LTD
Address: 5 Dormehl Road, Anderbolt, Boksburg
Tel: +27 74 444 26677
Email: robert@vanito.co.za
